What to Expect & Policies

Contact Elizabeth at 860-796-3572 or MindfulMassageLLC@gmail.com.

Hours are by appointment only. Please call for availability.

Expectations

DRAPING  In your session you will be draped with a sheet. You may choose to be totally or partially unclothed under the drape. As each part of the body is being massaged, it is uncovered. Your privacy will be respected at all times.

COMMUNICATION  Talking during a session is optional. Some people prefer silence to enhance the relaxation process, while others prefer more social interaction. Remember, feedback at any time about pressure or areas of tension is very important whether requested or volunteered, and ensures the success of your session.

OILS AND LOTIONS  Avocado Oil is used in the treatment as it absorbs easily into the skin without leaving a greasy feel. Sometimes essential oils or pain creams are used on the skin as well. Lotions may be used on hands and feet.  Please let me know of any allergies. 

LENGTH OF SESSION  Massage sessions generally last from 1 hour to 1 1/2 hours. The amount of time depends on the purpose of the session, my availability, and your time and resources. Sessions for children may be shorter, and may require a parent or guardian to be present.

Policies

Unanticipated events occur in everyone's life. Unforeseen events such as car problems, traffic considerations, business meetings, and project deadlines, are just a few reasons why one might consider canceling a massage appointment.

In my commitment to provide a unique and outstanding massage experience to all of my clients and out of consideration my time, I have adopted the following policies:

ARRIVAL TO YOUR MASSAGE Please arrive for your appointment 10 minutes prior to the scheduled starting time. This allows you the time to fill out the appropriate client form (new clients), change and prepare for the service. All massages have a specific time schedule and early arrival allows for a relaxed and unhurried experience.

If late arrival is inevitable, your service(s) may be shortened in order to keep on schedule. The original treatment time will be charged.

CANCELLATION POLICY Please provide at least 6 hours notice if you need to reschedule or cancel a treatment. This gives enough time to fill the slot. A cancellation fee of half the cost of the service will apply if you cancel within the 6 hours before the scheduled appointment. If a client fails to cancel within 6 hours multiple times (2 or more), they will be asked to pre-pay for future services.

LATE ARRIVAL POLICY I regret that late arrivals will not receive extension of scheduled appointments. In special cases, and when my schedule will allow, I may be able to accommodate a partial or full appointment. This will be at my discretion and only with proper, advanced notification of your late arrival. The original reservation fee will be charged.

NO SHOW POLICY Clients who fail to show for appointments may be asked to pre-pay for future services.

Contact Elizabeth at 860-796-3572 or MindfulMassageLLC@gmail.com.